Rate Changes for Pasco County Utilities Customers

Assistance Program Helps Low-Income Households with Water Bill

By Meaghan Goepferich Posted on November 16, 2022

Utilities customers may be eligible to receive up to $1,000 in payment assistance

Assistance Program Helps Low-Income Households with Water Bill

Low-income households in Pasco County could be eligible for assistance on water and wastewater payments thanks to a new, federally-funded program operated by Pasco County Utilities.

The Low-Income Household Water Assistance Program offers up to a $1,000 voucher to those who qualify.  Eligibility is income-based, and funding is administered by Mid Florida Community Services (MFCS).  If a customer is approved, MFCS will provide the voucher and funding directly to Pasco County Utilities.

“Customers experiencing financial crises are encouraged to connect with MFCS and contact Pasco County Utilities to set up a payment plan,” said Utilities Customer Information & Services Director Sandra Anderson.  “Discussing a payment plan before services are disconnected provides an opportunity to continue services while addressing each customer’s unique circumstance.”

Interested applicants have the following options available:

  • Contact MFCS at 352-796-1425

The program assists with the restoration of household water services and reduces delinquent or late payments for low-income households.  The payment assistance will be available until September 30, 2023, or until funding runs out.

Visit PascoCountyUtilities.com for more information about Pasco County Utilities services.



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